BUCK AND PHILLIPS ORAL SURGERY SMS MESSAGING TERMS & CONDITIONS
Section 1: Program Name and Program Description
Buck and Phillips Oral Surgery (“we,” “us,” or “our”) operates www.buckoralsurgery.com and provides oral and maxillofacial surgery services at our Birmingham, Alabama locations, including communications via our phone and messaging systems.
Section 2: SMS Consent
By providing your mobile number and consenting (via website form, intake paperwork, verbal consent documented by staff, or other affirmative methods), you agree to receive SMS/text messages from Buck and Phillips Oral Surgery related to appointment reminders and confirmations, scheduling and rescheduling updates, post-operative and treatment-related care instructions, billing and/or account notifications, missed-call follow-ups, patient care coordination, and other practice-related communications sent through our phone and messaging systems. Messages support patient care and office operations at both of our Birmingham, Alabama locations. Consent to receive text messages is not a condition of receiving treatment or services from Buck and Phillips Oral Surgery.
Section 3: Authorization
By providing consent, you represent that you are the account holder for the mobile telephone number provided or otherwise have authorization to enroll that number in the messaging program.
Messages may be sent using an automated messaging system.
Section 4: SMS Privacy
Your mobile information, SMS/text messaging opt-in information, and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Where a messaging or technology service provider is necessary to deliver messages on our behalf, that provider may process information reasonably necessary to provide the messaging service. Such processing does not authorize the provider to use your SMS opt-in information or consent for its own marketing or promotional purposes.
For additional information regarding how we handle your information, please see our Privacy Policy:
https://www.buckoralsurgery.com/patient-information/privacy-policy/
Section 5: Message Frequency
Message frequency varies based on your appointments, communications with our office, care needs, and the communications you have requested or authorized.
You may receive recurring messages, including appointment reminders, appointment confirmations, follow-up communications, information about billing and other patient-related communications.
Section 6: Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard message and data rates may apply to text messages sent to or received from Buck and Phillips Oral Surgery. You are responsible for any charges imposed by your wireless carrier.
Section 7: Opt-Out
You may stop receiving text messages from Buck and Phillips Oral Surgery at any time.
To stop receiving text messages from our messaging program, reply STOP to any text message from us. After you opt out, we may still contact you by telephone, email, mail, patient portal, or other permitted methods when necessary for your care, treatment, billing, safety, or as otherwise permitted or required by law.
After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive text messages from us unless you separately provide consent to receive them again.
To request assistance with our text messaging program, reply HELP to any text message from us.
You may also contact our office directly to request that text messaging be discontinued.
Section 8: Customer Support
For assistance with our text messaging program, reply HELP to any text message from Buck and Phillips Oral Surgery.
You may also contact us directly:
Buck and Phillips Oral Surgery
Phone: (205) 933-1331 or (205) 991-8500
Email: [email protected]
Website: www.buckoralsurgery.com
Southside Office
1112 South 19th Street
Birmingham, AL 35205
North Shelby County Office
1 Buckton Road
Birmingham, AL 35242
Section 9: Carrier Liability
Carriers are not liable for any delayed or undelivered messages. Message delivery is not guaranteed.
Section 10: SMS Security and Privacy Considerations
Text messaging is not fully encrypted end-to-end on carrier networks.
Messages may be visible to anyone who has access to your mobile device, wireless account, or message notifications.
Because SMS is not the same as communication through a secure patient portal, we limit SMS content to information reasonably necessary for the purpose of the communication and in accordance with applicable privacy requirements, including HIPAA.
Please contact us if you prefer another method of communication.
For additional information regarding SMS security and privacy considerations, please see our Privacy Policy:
https://www.buckoralsurgery.com/patient-information/privacy-policy/
Section 11: Changes to SMS Terms
We may update these SMS Messaging Terms & Conditions to reflect changes in our messaging program, technology, legal requirements, or services.
When we make material changes, we will post the updated SMS Messaging Terms & Conditions on our website and update the effective date.
Continued participation in the messaging program following notice of changes may be subject to the updated terms, to the extent permitted by applicable law.
Section 12: Governing Law
These Terms & Conditions are governed by the laws of the State of Alabama, without regard to conflict-of-law principles, except to the extent federal law applies.
Section 13: Contact Information
For questions regarding these SMS Messaging Terms & Conditions or our text messaging program, please contact:
Buck and Phillips Oral Surgery
Phone: (205) 933-1331 or (205) 991-8500
Email: [email protected]
Website: www.buckoralsurgery.com
Southside Office
1112 South 19th Street
Birmingham, AL 35205
North Shelby County Office
1 Buckton Road
Birmingham, AL 35242
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Last Updated: August 31, 2026
